How to re process failed files in vScription Upload

For day to day use, you shouldn't have any issues with failed files but sometimes it does happen. Maybe there is a temporary network issue, the internet is down, system maintenance happening etc.. which could cause a file to fail processing. Although it does retry, eventually it times out and has to be manually re-processed.

One other time this can occur is for first time setup. If you happen to enter your username or password wrong in the settings, when vScription Upload tries to upload the file, it will get denied and give you an error in the log window. In that case, you'll need to check your credentials, update the config.ini file and re-process. Here are the steps:

Windows:

1. Connect your digital portable to your computer

2. Open Windows Explorer (the windows file browser)

3.  Go to C:\Users\<Your username>\AppData\Programs\vScription Upload\Failed (Note: You'll have to manually type this in as shown below. Also, this is assuming you are using the default monitoring location set during the installation)

4. Cut the file(s) from that location (Either right click and choose Cut, or press Ctrl+X on your keyboard)

5. In Windows Explorer, click the drive for your digital portable (Could be something like PHILIPS or DS_9500 etc...) and paste the failed file(s) into this folder. You can either right click and choose paste or press Ctrl+V

6. Once the files are copied, disconnect and reconnect the digital portable and the files will re-process.

macOS and Linux

For macOS, you can open up Finder and navigate to the folder where you are running the vScription Upload application from and click the Drop, then Failed folders. Move the file(s) in there to the digital portable and then disconnect and reconnect the digital portable.

If you want to do this via CLI;

1. cd ~/Downloads/vScriptionUpload/Drop/Failed
   
2. mv * /Volumes/PHILIPS (Or wherever the digital portable is mounted to)
   

Then disconnect and reconnect the digital portable.

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