Knowledge Base
vScription Transcribe
vScription Transcribe Support DepartmentvScription VR Desktop
vScription VR Desktop used to add medical speech recognition to Linux computersVTEX Voice Solutions Inc.
VTEX Voice Solutions help centre for products we support
Recent Articles
How to run Usage Reports for vScription Voice
To run usage reports from vScription Voice, you must have a manager account. If you don't have one or have forgotten your credentials, please contact us at support@vtexvsi.com. Log in to vScription Voice at ...Unable to Save Job. Save and Complete button is disabled
If you are unable to complete a job because the Save and Complete button is disabled, there are two likely causes; 1. You are not logged in with a transcribe role. Organization Admins can access the Transcription Module but they can't update ...vScription Controller Installation Troubleshooting - USB Foot Control Support
We occasionally run into issues reported from users when trying to install the vScription Controller on Windows so here are some quick tips that should help you through; Issues Downloading Controller: There are a few things that can cause this but ...How to configure Winscribe Professional App
1. Download and install the Winscribe Professional app from the App Store (NOT the Winscribe Medical App) 2. Launch the app and click on the Settings tab at the bottom 3. Enter the Author ID and password. 4. In the WsPPC Web Server URL, enter the ...Transcription Module Quick Start Guide
The Transcribe Module in vScription Transcribed is used by typists to transcribe dictated reports into text. It can also be used in a limited way by organization admins to review transcribed documents. In this guide we are going to cover what you ...
Popular Articles
Olympus DS5000 has PIN lock set and can't remember password
1. Get serial # for device 2. Send to support to get unlock code 3. Power On Device 4. At the password screen, Press F1+F3 then ERASE to set to factory setting. 5. Enter the unlock code as provided by support.I can't hear any voice prompts when using the Winscribe Importer.
The most common reason for this is before installing the importer you need to be a local administrator and UAC has to be temporarily turned off.Using a Dictaphone Powermic II and I can't find the Powermic tab in the Tools menu to configure the buttons. How can I fix this?
The most common reasons for this are; 1. The PowerMic has failed or there is an issue with the USB connection and the PC doesn't see it. Try another port on the PC or try a different PowerMic if available. 2. You are using a non-supported version of ...Error when installing SpeechExec Enterprise Client
If you are trying to install either SpeechExec Enterprise Transcribe or SpeechExec Enterprise Dictate (May apply to other SEE Apps) and you are unable to install due to an error about being unable to extract files, your installation packages may be ...How to resend dictations from Winscribe Mobile Application
If you run into an issue where there is a dictation on the Winscribe Mobile application showing as sent but it is not in Winscribe, you can easily resend by following these steps; 1. Go to the Sent tab in the Winscribe Mobile app 2. Click the Edit ...